Effective Date: 19 May 2025
Welcome to MahaDigiSkills. This Shipping and Delivery Policy explains how MahaDigiSkills delivers digital products and services, including online courses, eBooks, study materials, internship resources, and other downloadable content.
1. Nature of Products and Services
MahaDigiSkills primarily offers digital products and services, including:
- Online courses
- eBooks and study notes
- Downloadable PDFs
- Internship resources
- Recorded workshops and webinars
- Certificates (digital format)
Since these are digital products, no physical shipping is generally required.
2. Delivery of Digital Products
After successful payment, digital products are typically delivered through one or more of the following methods:
- Instant download links
- Email delivery
- User dashboard access
- Learning management system (LMS) access
Delivery Time
- Instant products: Usually available immediately after payment confirmation.
- Course enrollments: Access is generally granted within a few minutes.
- Manual approvals: May take up to 24 hours.
- Certificates: Usually issued within 7–15 working days after successful completion, depending on program requirements.
3. Delivery of Online Courses
When you enroll in a course:
- Access credentials are sent to your registered email address, or
- The course becomes available in your account dashboard on MahaDigiSkills.
If you do not receive access within 24 hours, please contact our support team.
4. Internship Resources and Certificates
Participants in internship programs may receive:
- Task guidelines
- Training materials
- Submission templates
- Completion certificates
These are delivered digitally via email, dashboard, or messaging platforms such as WhatsApp.
5. Physical Products (If Offered)
If MahaDigiSkills offers physical products in the future, such as printed books or merchandise:
- Processing time: 2–5 business days
- Delivery time: 5–15 business days depending on location
- Shipping charges: Displayed at checkout
- Tracking details: Shared by email or SMS where available
Delivery timelines may vary based on courier performance and local conditions.
6. Failed or Delayed Delivery
Delivery may be delayed due to:
- Incorrect email address or contact details
- Payment verification issues
- Technical problems
- Spam or junk email filtering
- High order volume
If you do not receive your product or access, contact us with your order details.
7. Order Confirmation
After placing an order, you will receive an order confirmation email containing:
- Order number
- Product details
- Payment confirmation
- Delivery instructions
Please keep this email for your records.
8. Customer Responsibility
You are responsible for:
- Providing a valid email address and phone number
- Checking spam/junk folders
- Ensuring sufficient device and internet access
- Logging into your account to access purchased content
9. Contact Support
If you experience any delivery issues, please contact:
MahaDigiSkills Support
Email: contact@mahadigiskills.com
Website: MahaDigiSkills
Location: Dhule, Maharashtra, India
We aim to respond to most delivery-related inquiries within 24 hours.
10. Policy Updates
MahaDigiSkills reserves the right to update this Shipping and Delivery Policy at any time. Changes will be posted on this page with a revised effective date.